Greetings,
Further to our previous emails, we have not yet received a reply from you and we regret that we have had to decline the reservation on your card as a result.
In order to prevent a full credit card lock being made on the account, we would urge you to answer the questions listed below:
*Please confirm how many accounts you are paying for, and if more than one, please supply the name of all the accounts and the reason that you are paying for them.
*Was payment attempted with only one credit card? If more than one credit card was used, please confirm how many credit cards were used, and explain why multiple cards were used.
*Please confirm whether the bank that issued your card is based in a different country from the contact address listed on your World of Warcraft account, and if it is, please explain the reason for this.
*Did you change the expiry date of the credit card used on any of the attempts to enter your credit card information, and if so, please explain why and confirm the actual expiry date that appears on your credit card.
We would really like to have this situation resolved, so that you can once again enjoy World of Warcraft without any problems, however, should we not receive a reply to this email we will not be able to accept any further credit card payments on this account.
However, until we receive a reply to this email we cannot accept any further credit card payment on this account.
Regards,
Blizzard Entertainment Europe
Magnull
Payment Support
http://www.wow-europe.com